Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.3 min read. Matt Elliott/CNET. If you upgraded your cable box to the Xfinity X1 box, there are some settings to investigate and tweak to make sure your cable …Visit Our Help Communities. Get assistance for your Xfinity; self-install kit, as well as instructions for self service activation, installation help, troubleshooting, and much more!To reset your cable box using the reset button, follow these steps: Locate the reset button on your Xfinity cable box. Using a small, pointed object like a paperclip or pin, press and hold the reset button for about 10 seconds. Release the reset button and wait for your cable box to restart.Resetting the Remote: If none of the above info works, try to the ‘ reset Xfinity remote ‘ option. Follow these instructions: Press and hold the “Setup” button for about three seconds until the LED status light turns solid green. Enter 9-8-1 using the numeric keypad. Press the “Setup” button again to complete the reset to factory ...Try a different cable: If you suspect that the cable might be faulty, try using a different Ethernet cable to connect your X1 Box. This will help determine if the issue lies with the cable itself. Restart your X1 Box and modem/router: Similar to Wi-Fi connection issues, a simple restart of your X1 Box and modem or router can often resolve ...To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio ...Attach the power cable to a power source. Plug the power cable into a wall outlet or power strip. You should choose a power outlet close enough to the TV that you'll be able to place the box near the TV without stretching or bending any wires. [5] 5. Plug the other end of the power cable into the cable box.Aug 7, 2019 ... You're just a few steps away from awesome entertainment. We're here to guide you through unpacking your products, hooking up your cables, ...Visit Our Help Communities. Get assistance for your Xfinity; self-install kit, as well as instructions for self service activation, installation help, troubleshooting, and much more!Hi, @dcfox. We have a tentative launch for HBO Max in 4k for the XG1V4 DVR box on August 12th. In most cases, 4k content does not display it is due to compatibility with the app on X1 but it is our goal to have 4k available on all apps in time. Xfinity On-demand not showing in 4k when listed is something we want to look into …User Guide - XfinityUser Guide - XfinityTo perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box.If your Xfinity Cable Box isn’t working, restart the Comcast cable box. If this doesn’t get the Xfinity cable box to work, proceed to factory reset it. I’ve also talked …Dec 22, 2015 ... This for assigning the Comcast remote to the cable box. You will still need to setup the remote to your TV. If have a Comcast remote and and ...Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...Nov 21, 2017 ... FIX every COMCAST XFINITY ERROR or SHAW BLUESKY TV problem - RDK-03053 ... How to Setup Xfinity XiD-P DTA Cable Box ... Samsung Smart TV: How to ...Ensure there is power on your device. The X1 TV needs to be turned on. Inspect the cable connections, especially the video cables that are between the TV and the X1TV box. It should be well connected. Then, power on the TV and X1 TV box. My Xfinity seems to be stuck on one channel.Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.This video will shown you how to connect the the Comcast XFinity XiD HDMI cable box to you TV, and we'll also show you what comes included in the boxDisclaim...XR16 - Voice remote. XR15 - Voice remote. XR11 - Voice remote. XR2. XR5. Silver with Red OK-Select Button. Silver with Gray OK-Select Button. Digital Adapter Remote. Help and support with your Xfinity Remote, select your remote control type and get the support you need to enjoy your Xfinity TV!If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly.If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ...Jan 26, 2017 ... Is your E-Networks Inc. Cable TV receiver not powering on? Follow these steps for a quick fix. If this doesn't work, call 231-3890 for 24x7 ...As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399.jpegYou can troubleshoot specific service problems for the following services: Xfinity TV: Follow the instructions in your user manual to reset your TV Box. See user guides for your TV …Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.May 13, 2020 ... In this video we will go over how to reset your Xfinity cable box. Simply locate the power cord to your cable box and unplug it.Gold Problem Solver. •. 2.2K Messages. 3 years ago. @Big-J wrote: I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?Aug 7, 2019 ... You're just a few steps away from awesome entertainment. We're here to guide you through unpacking your products, hooking up your cables, ...Step 6. Reboot the cable box by unplugging it from the wall outlet. Wait about 20 seconds, then plug it back in. This should cause an automatic reboot which will usually fix most problems, including a frozen picture and features which no longer work. If a reboot doesn't do the trick, phone your cable company. Sometimes their remote rebooting is ...As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399.jpegAdditional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.|. Q&A. |. Tips. |. Warnings. This wikiHow teaches you how to connect a Comcast cable box to your TV. Part 1. Preparing Your TV. Download Article. 1. Make …To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ... Learn to troubleshoot common error codes. User Guide - XfinityVideo Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Nov 21, 2023 ... Comments5 ; How to Set Up a New Comcast Xfinity TV Cable Box. HowToWith GEO · 458K views ; How To Setup Xfinity X1 Cable TV Box. Todd's Garage ...Step 4: Repair the remote with the set-top Comcast box. XR2 Models. Step 1: On the side of the remote, press the Setup button. Step 2: Wait for the LED light to go from red to green. Step 3: Once the LED light is green, enter the code 9-8-1. Step 4: The LED light will flash green three times when the remote has been reset.Make use of the proper button on the Xfinity Cable Box. This is the very first thing you need to do. First, you are required to close the streaming device. If you have a problem turning off the TV Box with the remote, then follow these steps: Locate where the power switch is on the Xfinity Cable Box. Press and hold the switch for at least 15 ...Power Connection: Plug the power cord into your cable box and connect it to a power outlet. Activate Your Cable Box: Turn on your TV and cable box. If you’re a new customer or have a new box, you’ll need to activate it. Visit the activation website listed in your Xfinity start-up kit or call the activation phone number.The boot screen displays while the TV Box powers up. While the Welcome screen is displayed, the TV Box is connecting to Cloud services that include the activation application. In some areas, the X1 or Flex Wireless TV Box may automatically find and connect to your Xfinity in-home network without the need to enter any network information.Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.Hello, @tozheinz. We do have wireless cable boxes, but you will need a primary X1 cable box working to be able to use a wireless cable box. You could potentially have a modem and X1 cable box working off a splitter in one room and have a wireless X1 box working in that separate room. If you don't currently have Xfinity cable I recommend setting ...Hi, @dcfox. We have a tentative launch for HBO Max in 4k for the XG1V4 DVR box on August 12th. In most cases, 4k content does not display it is due to compatibility with the app on X1 but it is our goal to have 4k available on all apps in time. Xfinity On-demand not showing in 4k when listed is something we want to look into …Ask Xfinity Assistant. Learn more about your Comcast TV Box and download the user manual here.Sep 15, 2023 · Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button. To continue receiving all of your channels with a Series 2 Dual Tuner DVR, you'll need to connect your TiVo DVR to a TV Adapter or a TV Box from Comcast. However, connecting to a TV Adapter will not allow you to use TiVo's dual-tuner functionality. To do that, you'll need to use a Comcast TV Box and a cable splitter (included in the Series 2 ...XR16 - Voice remote. XR15 - Voice remote. XR11 - Voice remote. XR2. XR5. Silver with Red OK-Select Button. Silver with Gray OK-Select Button. Digital Adapter Remote. Help and support with your Xfinity Remote, select your remote control type and get the support you need to enjoy your Xfinity TV!X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.A menu called “User Settings” will appear on your screen. Use the device’s up and down navigation arrows to navigate through this menu. Select the option that says “Restore to Default.”. Click OK and wait for the factory reset to begin. This isn’t the only way to factory reset Xfinity cable box without using the app.If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Step 1. The closest black cable is using an optical audio connection type. Connect the Comcast receiver's "Optical" audio port to the Optical Audio port on the surround sound system's receiver or amplifier with an optical audio cable. If the surround sound system is connected to a receiver that is connected to the TV, connect the optical audio ...Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone’s camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ... Select a date and time that works for you and enter the best number for the technician to reach you. When you've completed all the fields, click Schedule Appointment. You'll see a confirmation page once your appointment is scheduled. If you need to change or cancel your appointment, you can select Manage Appointment. Schedule a service visit. Sometimes bad or old wiring may be causing a failure to activate or receive a signal. Old equipment like amplifiers, boosters, and splitters from previous installations may also be causing the problem. If this is the case, you'll need a Comcast technician to come to inspect and fix the lines.Make sure the batteries in your remote control are in place and that your television and cable box are both switched on. Set the TV input to the same one that your Xfinity TV cable box uses. Press and hold the Setup button on your remote control until the top LED turns green. On the remote control, press the Xfinity button.Fixing an Xfinity cable box that isn’t working involves a few troubleshooting scenarios, such as restarting the box, unplugging it, factory resetting it, and so on. …Mar 8, 2024 · Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month. The Xfinity Voice Getting Started kit allows you to connect your services through a cordless phone system in your home — it doesn't provide service through the existing phone wall jacks in your home. Home alarm. Health monitoring system. Direct security connection to buzz guests into the building through the telephone. Connect an HDMI cable (with an adapter, if necessary) into your computer, and connect the other end into the desired HDMI IN port on the TV. Make sure the cable is properly attached. Then, use the remote to navigate to Home, and then select Source. From there, select the PC as the video source. The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/video receiver, HDMI switch, dvd player, etc) The video connections between the TV Box and the television are connected incorrectly. The next step is to check if you are able to perform the following: “exit>exit>exit>720”.Page 2 Step 1 Plug in & power up If you will be connecting a Wireless Gateway make sure it is installed first. Screw one end of the coax cable to the Cable In/RF In port on your set-top box. Screw the other end to the cable wall outlet or one of the ports on the splitter. Page 3 Step 2 Activate your service Turn ON your TV. This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box. As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399.jpeg 1. Restarting. a. Using The Help Menu On Xfinity Cable Box. You can also restart your cable box by
X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!Sep 28, 2022 ... In this video I show you some troubleshooting steps if your Xfinity Flex is not working and there is a black screen on your TV.No, live events in 4K can’t be recorded. However, you can record live events on the HD channel. Xfinity On Demand: 4K UHD/HDR content (free, rentals and purchases) is available if you have a 4K-compatible TV Box set to 2160 resolution with an HDCP 2.2 compatible 4K UHD/HDR TV and a 4K-capable HDCP 2.2 compliant HDMI cord.Ensure there is power on your device. The X1 TV needs to be turned on. Inspect the cable connections, especially the video cables that are between the TV and the X1TV box. It should be well connected. Then, power on the TV and X1 TV box. My Xfinity seems to be stuck on one channel.To reset your cable box using the reset button, follow these steps: Locate the reset button on your Xfinity cable box. Using a small, pointed object like a paperclip or pin, press and hold the reset button for about 10 seconds. Release the reset button and wait for your cable box to restart.The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/video receiver, HDMI switch, dvd player, etc) The video connections between the TV Box and the television are connected incorrectly. The next step is to check if you are able to perform the following: “exit>exit>exit>720”.Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ...Oct 29, 2023 · Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Jul 4, 2023 · Make use of the proper button on the Xfinity Cable Box. This is the very first thing you need to do. First, you are required to close the streaming device. If you have a problem turning off the TV Box with the remote, then follow these steps: Locate where the power switch is on the Xfinity Cable Box. Press and hold the switch for at least 15 ... Here are troubleshooting tips that will fix the most common problems when the Xfinity Flex TV box is not working, 1. Xfinity Flex keeps disconnecting. When Xfinity Flex keeps disconnecting, the problem could be a loose cable or signal interference. You might have also placed the box further than the recommended distance from your wireless router.To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ...Nov 21, 2023 ... Comments5 ; How to Set Up a New Comcast Xfinity TV Cable Box. HowToWith GEO · 458K views ; How To Setup Xfinity X1 Cable TV Box. Todd's Garage ...Page 2 Step 1 Plug in & power up If you will be connecting a Wireless Gateway make sure it is installed first. Screw one end of the coax cable to the Cable In/RF In port on your set-top box. Screw the other end to the cable wall outlet or one of the ports on the splitter. Page 3 Step 2 Activate your service Turn ON your TV.For Remote Without Setup Button. Power on the TV and the cable box. Change the input of the TV to which the cable box has been connected. Press and hold the “Xfinity” and the “Info” button on the TV remote and wait for the LED at the top to change to green. Green LED Comcast Remote. Enter the code that the TV screen shows and …Nov 21, 2023 ... Comments5 ; How to Set Up a New Comcast Xfinity TV Cable Box. HowToWith GEO · 458K views ; How To Setup Xfinity X1 Cable TV Box. Todd's Garage ...Aug 24, 2021 · Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. You might also try unplugging the cable box/DVR/digital adapter power cord for a minute or so. Note: A system refresh resolves errors related to signals and channels. This can take about 15 minutes. Here’s how to do it: Press the “A” button on the Xfinity remote. Select “System Refresh” on the screen. Click “Refresh Now” to confirm the action. The process is complete once your cable box displays a live TV.No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. Soon you'll be on your way to enjoying your Xfinity services!Note: A system refresh resolves errors related to signals and channels. This can take about 15 minutes. Here’s how to do it: Press the “A” button on the Xfinity remote. Select “System Refresh” on the screen. Click “Refresh Now” to confirm the action. The process is complete once your cable box displays a live TV.Power Connection: Plug the power cord into your cable box and connect it to a power outlet. Activate Your Cable Box: Turn on your TV and cable box. If you’re a new customer or have a new box, you’ll need to activate it. Visit the activation website listed in your Xfinity start-up kit or call the activation phone number.4 years ago. @TS101815 wrote: I have. I have also tried attaching the coax and HDMI as I had to prior television and it doesn't seem to be making any difference. It is clearly making a connection because using the tv remote I can turn the cable box on and off. It is just not connecting to the programming at all.Dec 29, 2021 ... In this video I show you step by step how to set up the Xfinity Flex TV Streaming Box. I take you through the installation process with the ...Nov 5, 2016 ... This video will shown you how to connect the the Comcast XFinity XiD HDMI cable box to you TV, and we'll also show you what comes included ...Jul 4, 2023 · Make use of the proper button on the Xfinity Cable Box. This is the very first thing you need to do. First, you are required to close the streaming device. If you have a problem turning off the TV Box with the remote, then follow these steps: Locate where the power switch is on the Xfinity Cable Box. Press and hold the switch for at least 15 ... On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/video receiver, HDMI switch, dvd player, etc) The video connections between the TV Box and the television are connected incorrectly. The next step is to check if you are able to perform the following: “exit>exit>exit>720”.The green light on the Comcast cable box indicates that it is either in a ready state, awaiting authorization, or receiving updates status. What that green light is communicating can be determined by the series of blinks, or by a steady green light. Additionally, knowing what those blinking patterns mean will tell us how to respond.Unplug your cable box. Wait 10 seconds. Plug your cable box back in. Push the Power Button on your remote to turn your cable box back on. The cable box will restart. Allow a few minutes for the cable box to finish starting back up. Restarting your Comcast X1 DVR is often the first step when troubleshooting since it's easy, and it works.Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch …I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.I can see if we can get things working on our end to do as much as possible before needing another cable. Please send me a Direct Message with the full name of the Account Owner and yourself, if different, as well as the full address on file. 1. Click on the Chat Bubble icon in the upper right corner.Step 6. Reboot the cable box by unplugging it from the wall outlet. Wait about 20 seconds, then plug it back in. This should cause an automatic reboot which will usually fix most problems, including a frozen picture and features which no longer work. If a reboot doesn't do the trick, phone your cable company. Sometimes their remote rebooting is ...You can use the TV button to turn the set-top box on or off after following the provided steps: On the remote control, press the INPUT button and then select your STB. Press the TV or 123 button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box.Unplug the power cord from the back of the cable box for 30 seconds, then plug it back in. This will allow the box to reset and can often fix the issue. Check your settings: Make sure your TV is set to the correct input and resolution. If your TV is set to a lower resolution, it may cause pixelation.Unplug your cable box. Wait 10 seconds. Plug your cable box back in. Push the Power Button on your remote to turn your cable box back on. The cable box will restart. Allow a few minutes for the cable box to finish starting back up. Restarting your Comcast X1 DVR is often the first step when troubleshooting since it's easy, and it works.Aug 5, 2021 · If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly. Step 4: Repair the remote with the set-top Comcast box. XR2 Models. Step 1: On the side of the remote, press the Setup button. Step 2: Wait for the LED light to go from red to green. Step 3: Once the LED light is green, enter the code 9-8-1. Step 4: The LED light will flash green three times when the remote has been reset.Gold Problem Solver. •. 2.2K Messages. 3 years ago. @Big-J wrote: I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0.In this review, we’ll be focused on the set-top box. The X1 interface is a simple gray interface that sections your DVR into 4 main categories, Guide, DVR, On Demand, Apps. While each is separate, they do cross over each other in a good way to present content to you. Guide. The guide is your TV guide to see all that’s on TV. No matter which service (s) you have decided to self-install, you can watch a quic